Articles, observations, case studies and practical guides — from the operators' perspective. No hype, no theory for theory's sake.
Get new insights direct to your inbox.
Occasional — never more than twice a month. Unsubscribe any time.
No spam. Just thinking worth reading.
All
Articles
Short Takes
Case Studies
Guides & Downloads
Latest pieces
Article
Around 80% of SME employees are already using AI tools without approval. Here's what that actually looks like inside a professional services firm — and why it matters more than most leaders realise.
Feb 2025
6
min →
Article
Most SMEs know they have Privacy Act obligations. Far fewer understand how those obligations extend to the AI tools their team uses every day. A plain-language breakdown.
Feb 2025
7
min →
Article
MIT's 2025 finding that 95% of generative AI pilots fail to produce measurable impact isn't surprising to anyone who has watched AI tools get adopted without operational grounding. Here's what the successful implementations have in common.
Feb 2025
9
min →
Case study
From shadow AI to structured adoption: a healthcare practice's story
Feb 2025
5
min →
Case study
Client confidentiality is the core obligation of every accounting practice. This is what a governance framework looks like when it's designed around that reality — not retrofitted onto it.
Feb 2025
6
min →
Case study
A professional services firm came to us with no AI policy and a team already using five different tools on client work. What the diagnostic found — and what changed.
Feb 2025
5
min →
Download
A one-page board briefing template for presenting your organisation's AI governance status. Based on IoD NZ Director's Guide recommendations.
Free download
0
PDF · 2 pages ↓
Download
A summary of New Zealand's current AI regulatory landscape, MBIE's 2025 guidance, and the practical steps SMEs should be taking now.
Free download
0
PDF · 2 pages ↓
Download
A practical 20-point checklist for founders and ops leads to assess their current AI governance posture. Free to download, no email required.
Free download
0
Word doc ↓
Short Takes
Short Take
"A governance framework that lives in a folder isn't governance. It's documentation. The difference is whether it changes what someone actually does on a Tuesday afternoon."
2 min read →
Short Take
"The 18–24 month window is real. The SME AI governance market is early, the competition is weak at this level, and the businesses that build frameworks now will be ahead when it becomes a regulatory requirement."
2 min read →
Short Take
"The insurer question has changed. It used to be: 'do you have cybersecurity protocols?' Now it's: 'do you use AI with client data, and how is it governed?' Most SMEs aren't ready for that question."
2 min read →
Short Take
"Governance without operations is just a policy. Operations without governance is just risk. The goal is the same thing: a business that runs with accountability built in."
2 min read →
Latest pieces
Article
Around 80% of SME employees are already using AI tools without approval. Here's what that actually looks like inside a professional services firm — and why it matters more than most leaders realise.
Feb 2025
6
min →
Article
Most SMEs know they have Privacy Act obligations. Far fewer understand how those obligations extend to the AI tools their team uses every day. A plain-language breakdown.
Feb 2025
7
min →
Article
MIT's 2025 finding that 95% of generative AI pilots fail to produce measurable impact isn't surprising to anyone who has watched AI tools get adopted without operational grounding. Here's what the successful implementations have in common.
Feb 2025
9
min →
Short Takes
Short Take
"A governance framework that lives in a folder isn't governance. It's documentation. The difference is whether it changes what someone actually does on a Tuesday afternoon."
2 min read →
Short Take
"The 18–24 month window is real. The SME AI governance market is early, the competition is weak at this level, and the businesses that build frameworks now will be ahead when it becomes a regulatory requirement."
2 min read →
Short Take
"The insurer question has changed. It used to be: 'do you have cybersecurity protocols?' Now it's: 'do you use AI with client data, and how is it governed?' Most SMEs aren't ready for that question."
2 min read →
Short Take
"Governance without operations is just a policy. Operations without governance is just risk. The goal is the same thing: a business that runs with accountability built in."
2 min read →
Latest pieces
Case study
From shadow AI to structured adoption: a healthcare practice's story
Feb 2025
5
min →
Case study
Client confidentiality is the core obligation of every accounting practice. This is what a governance framework looks like when it's designed around that reality — not retrofitted onto it.
Feb 2025
6
min →
Case study
A professional services firm came to us with no AI policy and a team already using five different tools on client work. What the diagnostic found — and what changed.
Feb 2025
5
min →
Latest pieces
Download
Board AI Governance Briefing Template
A one-page board briefing template for presenting your organisation's AI governance status. Based on IoD NZ Director's Guide recommendations.
Free download
0
PDF · 2 pages ↓
Download
NZ AI Regulation: What's Coming and What to Do Now
A summary of New Zealand's current AI regulatory landscape, MBIE's 2025 guidance, and the practical steps SMEs should be taking now.
Free download
0
PDF · 2 pages ↓
Download
The SME AI Governance Checklist
A practical 20-point checklist for founders and ops leads to assess their current AI governance posture. Free to download, no email required.
Free download
0
Word doc ↓

